Big Australian businesses are riding the electronic wave and are encouraging customers to switch to paperless correspondence, saying otherwise they will be slugged with a fee. Banking goliath [...]
TSA Limited executive director Kellie Northwood is in Canberra with the support of the PIAA to launch a new campaign protecting consumers from being slugged additional paper charges from [...]
It’s an issue that has led Independent Senator Jacqui Lambie to slam corporate Australia as ‘shameful’ and ‘lowlifes’, charging for paper utility bills and [...]
It’s an issue that has led Independent Senator Jacqui Lambie to slam corporate Australia as ‘shameful’ and ‘lowlifes’, charging for paper utility bills and [...]
MICHAEL BRISSENDEN: Increasingly people are relying on emails and other electronic forms of communication to pay their bills and receive official statements. Many companies now charge fees if [...]
Millions of Australians live in households without internet access, according to the World Economic Forum, who have awarded Australia the lowest scoring country in the category of affordability [...]
Companies that slap customers with additional fees for mail-delivered bills are being accused of penalising people who don’t have internet access. Up to $3.20 per bill is being charged to [...]
Some of Australia’s most vulnerable groups such as disabled pensioners, Indigenous people and the unemployed are being unfairly hit by companies charging to send paper bills and statements, [...]
