Some of Australia’s most vulnerable groups such as disabled pensioners, Indigenous people and the unemployed are being unfairly hit by companies charging to send paper bills and statements, consumer advocates say.

At federal parliament on Wednesday, consumer advocate group Keep Me Posted launched its campaign calling on big corporates like banks and telcos to stop charging people for receiving paper statements.

“Consumers are fed up with all the charges — we pay over half a billion dollars in ATM fees, high surcharge levies on credit cards and now we are being stung simply for having a bill in a format that is easier for us to pay,” the group’s executive director Kellie Northwood said.

Source: The Huffington Post – 20 April 2016

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