Kellie Northwood, executive director of advocacy group Keep Me Posted, says that email-based scams like these should send a message to service providers not to charge for paper invoices. “With the most vulnerable consumers being switched to electronic communications by their service providers without their consent or with the threat of being charged a fee for paper bills and statements, it is much easier for scammers to hit thousands of people,” she said.

Source: Print 21 – 12th May 2017

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