Big Australian businesses are riding the electronic wave and are encouraging customers to switch to paperless correspondence, saying otherwise they will be slugged with a fee.

Banking goliath Commonwealth was under fire last month for introducing a paper fee for mailing statements, but it isn’t the first big business to promote paperless communication.

Next week energy business Origin will enforce a $1.75 fee to customers wishing to receive correspondence in the mail. The business attributes the charge to an increase in the ‘cost of printing and postage’.

Source: ProPrint – 20 April 2016

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