BANKS’ complaints of squeezed margins has resulted in more customers being incentivised to ditch paper statements to save institutions money. ANZ is the latest institution to offer customers a [...]
Big Australian businesses are riding the electronic wave and are encouraging customers to switch to paperless correspondence, saying otherwise they will be slugged with a fee. Banking goliath [...]
TSA Limited executive director Kellie Northwood is in Canberra with the support of the PIAA to launch a new campaign protecting consumers from being slugged additional paper charges from [...]
It’s an issue that has led Independent Senator Jacqui Lambie to slam corporate Australia as ‘shameful’ and ‘lowlifes’, charging for paper utility bills and [...]
It’s an issue that has led Independent Senator Jacqui Lambie to slam corporate Australia as ‘shameful’ and ‘lowlifes’, charging for paper utility bills and [...]
MICHAEL BRISSENDEN: Increasingly people are relying on emails and other electronic forms of communication to pay their bills and receive official statements. Many companies now charge fees if [...]